Legal

Privacy Policy

Last updated: July 20, 2026

This Privacy Policy explains how Tone Transcribe collects, uses, and protects personal information when you visit our website, subscribe to our mailing list, contact us, or purchase our software.

Privacy at a Glance

Tone Transcribe is built with privacy in mind.

• Your audio files stay on your computer.
• We do not upload, store, analyze, or access your music files.
• This means your music is processed locally on your computer and is never transmitted to our servers.
• Payments are securely processed by our authorized payment provider.
• If you subscribe to our mailing list, we use your email address to send product updates.
• We only collect the information necessary to process your purchase, deliver the software, provide customer support, and manage software licenses, where applicable.
• We do not sell your personal information.

Our Philosophy

We believe your music belongs to you.

Tone Transcribe processes your audio files entirely on your computer instead of sending them to the cloud. We aim to collect as little personal information as necessary to operate our business and provide customer support.

Information We Collect

Depending on how you interact with us, we may receive the following information:

• Your name
• Your email address
• Your mailing-list subscription status, if you choose to join our mailing list
• Limited customer and order information provided by our payment provider, such as the product purchased and order details necessary to fulfill your purchase and provide support
• Information you voluntarily provide when contacting customer support

Tone Transcribe does not require user accounts or passwords.

Information We Do Not Collect

Tone Transcribe is designed to process your audio locally on your computer.

We do not collect, upload, store, or access:

• Your audio files
• Your music library
• Your recordings
• Your projects
• Your practice sessions
• Metadata extracted from your audio files
• Your passwords
• Your payment card information or banking information

We do not use your audio files for advertising or AI model training.

How We Use Your Information

We use the information we receive only to:

• Process and fulfill your purchase
• Deliver software licenses and download information
• Provide customer support
• Respond to your inquiries
• Notify customers about important product or license-related updates when appropriate

We collect only the information necessary to provide these services.

Mailing List

If you subscribe to the Tone Transcribe mailing list, we have your email address and use it to send occasional product updates, launch news, feature announcements, and related information about Tone Transcribe.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

We do not sell, rent, or trade mailing-list email addresses.

Payment Processing

Payments are securely processed by our authorized payment provider.

Our payment provider handles checkout, payment processing, fraud prevention, taxes, and payment-related compliance.

We do not receive or store your full credit card number, banking information, or other payment credentials.

After a purchase, we may receive limited customer and order information from our payment provider, such as your name, email address, product purchased, order identifiers and, where applicable, software license identifiers, billing country or address information (if applicable), and other details necessary to fulfill your purchase, provide support, manage software licenses, process refunds, and meet legal or accounting obligations.

For more information about how payment information is processed, please refer to the privacy policy of our payment provider at the time of purchase.

Sharing Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers only when necessary to operate our business, such as payment processing, software delivery, software license management where applicable, order fulfillment, or customer support.

These providers are permitted to use your information only to provide the services they perform on our behalf.

Email Communications

Marketing emails are only sent if you have chosen to receive them. You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

We may send transactional emails related to your purchase or use of the software, such as receipts, license information, support replies, security notices, or important product updates.

Data Security

Tone Transcribe is designed to keep audio files and projects on your computer.

For the limited personal information we receive, we take reasonable administrative and technical measures appropriate for a small software business to protect it from unauthorized access, disclosure, alteration, or destruction.

No method of electronic storage or transmission is completely secure, but we work to protect the limited information we receive and to collect only what is necessary.

Your Rights

Subject to applicable laws, you may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information where legally permitted
• Ask questions about this Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our products, services, or legal obligations.

When we make material changes, we will update the "Last updated" date at the top of this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info.mymusicalbrain@gmail.com